Recent Balance Scorecard Theory Practices of Bangladeshi Company free essay sample

Abul Kashem, Associate Professor , Department of Management information system, University of Dhaka for providing us all the information about information technology, for his guidance, constructive criticism, valuable suggestions and untiring help throughout the course of this work. I am highly delighted to express our cordial gratitude and veneration to our parents for their constant help, affection support and sacrifices. The Author December 26th , 2011 Letter of transmittal Date: 26/12/2011 To, Md. Abul Kashem, Associate Professor Department of Management Information System, University of Dhaka. The study attempts to measure organization’s perception on learning and growth with the help of Balanced Scorecard model in a multinational firm of Bangladesh. That is to say, in this paper it has been shown how a proper and effective knowledge management can make possible the organizations financial success that can be revealed using the Balanced Scorecard (BSC) framework. Additionally, the perception about knowledge management, its linkage to the BSC and its usage has been identified. We will write a custom essay sample on Recent Balance Scorecard Theory Practices of Bangladeshi Company or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Primary data collected for conducting this empirical research was carried out through survey method using structured questionnaire. Data were then analyzed with the help of bi- vitiate and multi-vitiate techniques of statistics. Empirical results of our study suggest that learning and growing organization is one in which knowledge management activities are deployed and expanded with a view to leverage the creativity of all the people in the organization The result also evidenced that BSC, as a strategic performance measurement tool, helps in strategic management by linking some strategically significant, relevant, and interrelated measures or indicators with organizational emphasis on knowledge and learning initiatives . Keywords: Financial Perspective, Customer perspectives, International Business perspective, Learning Growth, Bangladesh. Executive summary: Management translates its strategy into performance measures that employees understand and accept is called The Balanced Scorecard. Kaplan and Norton describe the innovation of the balanced scorecard as follows: The balanced scorecard retains traditional financial measures. But financial measures tell the story of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures are inadequate, however, for guiding and evaluating the journey that information age companies must make to create future value through investment in customers, suppliers, employees, processes, technology, and innovation. Balance Scorecard has four perspectives: . The Learning Growth Perspective 2. The Business Process Perspective 3. The Customer Perspective 4. The Financial Perspective In early-style Balanced Scorecards are hard to design in a way that builds confidence that they are well designed. In the mid 1990s, an improved design method emerged. In the new method, measures are selected based on a set of strategic objectives plotted on a strategic linkage model Because of this, many are abandoned soon after completion.